common questions

common questions


what time should i arrive?

Please show up at LEAST ten minutes early on day one to sign our waiver and for a tour.

how does start measure my progress?

Basic, Intermediate and Advanced Fitness Tests are held every six months to help monitor the progress of each recruit. Tests are administered on designated Saturday mornings and are a benefit of the program.

what does the program entail?

Click here for the class schedule.

is it too hard for me?

The class is hard but not impossible. It is an intermediate to advanced workout. It is designed to motivate you to achieve your fitness objectives. Please let us know if you have any physical limitations of which we should be aware.

what should i bring?

Bring a towel and water. Also, bring the receipt print out for your free trial.


what should i wear?

Wear clothes you can move in.

what about parking?

Street parking and parking lot in back.

at what level should i be in order to join?

On a scale of 1 - 10 (10 being the best), we recommend recruits be at least a 3, before starting the program. This means you have a measurable baseline of fitness- an intermediate level of strength and stamina and no injuries that may prevent you from performing rigorous fitness activities.

can i try it for free?

Yes! Call or email now to receive 2-sessions for FREE!* (must be used within one week)! 415-225-5715.

*Cannot be combined with any other offer.

can i combine offers?

Unfortunately, we do not combine offers. For example, two day free trials cannot be combined with a Groupon or LivingSocial Coupon. Another example, if you have already purchased a Groupon, you do not qualify as a new recruit and cannot subsequently use a LivingSocial Coupon, Postcard, Yelp or any other deal.

will i be obligated to join?

No, your free trial does not obligate you to join the program.

when can i start?

We start new recruits on Mondays and Wednesdays only. Please email us before dropping in for the first time. We will schedule you for an orientation. Coupon holders are scheduled on a first come (or call in this case), first serve basis. We encourage you to schedule your coupon start date as soon as possible.

where and when is it?

Nashville classes meet from 0530-0630 (5:30am-6:30am), Nashville (formerly Green Hills) School of Dance located at 2001 Blair Blvd, Nashville, TN 37212. 

how much does it cost and how do i purchase a membership?

You can purchase one or two months or participate in our ongoing monthly plan (Plan 3). Plan 3 is the best value. Plans are available for purchase online.

  • Plan 1: One month- $225 (Must pay in advance.)
  • Plan 2: Two months- $175 (2 monthly payments.)*
  • Plan 3: Three months- $155 (3 monthly payments.)* (Membership is on-going and paid monthly. 12 weeks minimum commitment. Requires 30 days notice for cancellation.)* 
  • Plan 4: 10 Class Punchcard (must be used within 3 months) - $120

*A START Fitness shirt is also included in the price.

can i freeze my membership?

Yes, if you are on a plan 3 and are planning to be gone for 5 days or more. Please give us 30 days notice in order to prorate your month and freeze your membership for the duration of your trip.

can i get a refund?

START Fitness does not issue refunds for days missed due to illness, vacation, or work unless agreed upon in advance by an authorized START Fitness representative.

what is your cancellation policy?

To end your Plan 3 membership, please give us 30-days notice in writing (email preferred). 

i missed the groupon or living social deal. can i purchase it today?

Unfortunately, you′ve got to catch our deals as they happen. So, stay tuned!

why is it so hard to get a call back and a start date?

Due to the high volume of calls right after a coupon is sold, it may take us a couple of days to get back to you. On average, we are getting about 100-200 calls per day after a coupon hits. If you don′t get through, please try us again. Additionally, it is our intention to provide amazing service to all of our recruits. That is why we don′t overbook our classes. 

can everyone participate?

This program is not right for everyone. We reserve the right to refuse service to anyone.

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